Privacy Policy

Effective Date: 01 July 2024

At Ajith Hariharan Web Design, we are deeply committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy provides comprehensive details on the types of information we collect, the ways we use and protect it, and your rights as a user. By accessing our website or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to deliver and enhance our services, ensure a smooth user experience, and improve overall functionality. This information is categorized as follows:

1.1 Personal Information

  • Information you provide directly, such as:
    • Name
    • Email address
    • Phone number
    • Company or business details (if applicable)
    • Any other information you submit through contact forms, inquiries, or while using our services.

1.2 Usage Data

We collect technical information about your interaction with our website, including:

  • IP Address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referral source (e.g., how you reached our website, such as from an ad, search engine, or referral link)

1.3 Data from Advertising Platforms

We collect data through Meta Ads (Facebook and Instagram) and other social media platforms to understand ad performance and user engagement. This includes:

  • Lead generation forms you fill out.
  • Metrics like clicks, impressions, and conversions.
  • Demographic information provided through ad platforms (e.g., age, location, interests).

1.4 Cookies and Tracking Technologies

Cookies and similar technologies are used to track your activity on our website and store certain information. These help us provide a tailored user experience. For more details, refer to the Cookies section below.

2. How We Use Your Information

We use the collected data for a variety of purposes, primarily to deliver our services effectively, enhance user experience, and ensure smooth communication. Specifically, we use your information in the following ways:

2.1 Service Delivery

  • To respond to your inquiries and provide project estimates or service-related information.
  • To manage and execute the services you purchase or inquire about.

2.2 Website Improvements

  • To analyze user behavior and preferences, enabling us to improve the website’s layout, navigation, and overall functionality.
  • To identify technical issues and resolve them promptly.

2.3 Marketing and Advertising

  • To deliver targeted advertisements and retarget users who have interacted with our website or social media ads.
  • To send you updates, promotions, or newsletters (only with your consent).

2.4 Legal Compliance

  • To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We value your privacy and ensure that your personal information is shared responsibly and only when necessary.

3.1 Third-Party Service Providers

We may share your data with trusted third parties who assist in providing services, such as:

  • Hosting providers for website management.
  • Advertising platforms (e.g., Meta, Google) to improve ad performance and reach.
  • Payment processors or accounting software for transaction management.

3.2 Legal Obligations

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the involved parties.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and contractual obligations. Once the data is no longer needed, it will be securely deleted or anonymized.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device to improve your browsing experience. We use the following types of cookies:

5.1 Essential Cookies

These are necessary for the functioning of the website and cannot be disabled.

5.2 Performance Cookies

These cookies collect information about how users interact with the website, enabling us to improve its performance.

5.3 Targeting Cookies

Used to deliver advertisements relevant to your interests.

You can manage your cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may affect the functionality of the website.

6. Security Measures

We take your data security seriously and implement industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. These include:

  • Secure data encryption during transmission.
  • Regular security audits and software updates.
  • Restricted access to sensitive information within our organization.

While we strive to safeguard your information, please note that no method of transmission over the internet is entirely secure.

7. Your Rights

You have specific rights concerning your personal information. These include:

7.1 Access and Correction

  • You can request a copy of the data we hold about you.
  • If any information is incorrect or outdated, you may request corrections.

7.2 Data Deletion

  • You have the right to request the deletion of your personal data, subject to any legal or contractual obligations.

7.3 Opt-Out

  • You can opt out of receiving marketing emails or targeted ads by following the unsubscribe instructions or contacting us directly.

7.4 Restriction of Processing

  • You may request that we limit the use of your data under certain conditions.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will reflect the latest revision. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to us:

  • Email: hello@ajithhariharan.com
  • Phone: +91 8086 148 753

Thank you for trusting Ajith Hariharan Web Design. Your privacy is important to us, and we are committed to maintaining your confidence.

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